The average family person probably never has to consider any kind of business service information supply at any time in their life. They go to work in a third party organisation, attending daily, weekly and taking their annual leave without even considering how the business side of their employment has come to pass. This is one of the benefits of being an employee, it is possible to just attend, do the job, clear up and go home at the end of the day or shift. At the end of the month, then the regular pay will hit the bank account without too much trouble.
This changes of course when you run a business. Whatever you make, supply, provide, there is the need to keep abreast of current trends, changes in statute, be that for trading, legal speak or to bring in the punters. Knowing where to get service information for any kind of industry will make this so much easier to achieve.