Retail is the word that has been derived from the French-Italian word “Retailler”, which actually means someone cutting or shredding a small chunk from something. Retail industry involves the activities of selling and marketing of services and products to consumers for their personal and household use. The person who does the business through the retail shop is called as retailer and he/she can be a company, agent or individual involved in delivering the merchandises, services and goods to the end users or the ultimate customers.
The traditional or unorganized retail outlets are basically the counter stores, street markets, vendors or kiosks, where the owner handles the activity with the help of working staff. The modern or organized retails are those where variety of activities are carried out like shopping malls, huge complexes, multi storied malls, shopping centers and other outlets where known for its quality and organized shopping experiences.